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Email address confirmation and PIREPs problems

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EHM-0654 Murray:
If any of you have problems with the modified PIREP system, please post them here so I can fix them.

EHM-1838 Andrew:
Cant send Pirep(irritating)



I have just tried to file the first leg of the europen tour but i keep getting a message about E-mail conformation when i try to confirm that the e mail address you have for me is correct i keep getting an error page "duplicate key entry"i have tried four times and its getting irritating having to keep typing in the details can you advise please.
cheers Andy

EHM-0654 Murray:
I've replied to the email you sent me Andy (sorry, been out most of the day...)

And if you happened to have taken a screenshot of the error you are getting, it might help to prevent this happening to anyone else. That error "message" doesn't sound like any of the error texts I put into the confirmation code, so it may well be an SQL error (which wouldn't be nice...).

EDIT: OK, I've located you in the pilot roster - EHM-1838. Thank goodness you sent me an email, and I have SQL access to the pilot database or that might have taken a long time. Looking at the various database tables involved, I can tell you this much; there's no on-going email confirmation cycle for you as I write this, and your email address *is* unconfirmed.

EHM-0654 Murray:
Thanks to a further email from Andy (and borrowing a removed account for a short while), I was able to:

a. replicate the problem Andy was getting, and

b. fix it.

For the sake of my own blushes, I'd prefer to keep the exact cause a secret, but needless to say Mea Culpa. Shouldn't be repeated for a good long while, by which time I'll hopefully have refactored the code anyway to make it a lot more efficient.

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