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To the Management: Flight Hours.

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EHM-0171 Miguel:
Okay, management,
I don't mean to be rude, but I feel I must resort to this. Exactly how long does it take to check a PIREP? Since my return to Euroharmony a little over a week ago, I've flown three flights for EHM for a total of over 4 hours. Well, none of the PIREPS for these flights have been checked yet, not even the first flight which was flown on the 15th of this month. I emailed my HUB manager, Gergely Kosa about this, but that apparently has had no effect, as the PIREPS are still unchecked, and so I still have no flight hours. I don't know, I guess he must be very busy right now or something, but Kosa hasn't even replied to my email either.

I look forward to continue flying for Euroharmony again, as I know this is the best VA in the world, and I've seen it grow alot since I first came aboard in 2001. I understand the whole idea behind having the HUB managers check PIREPS, but I would just would like to know why my PIREPS have gone unchecked.
Please help me resolve this matter.
Best regards,

Miguel Trujillo
EHM-0171
LSZH Hub:8

EHM-1358 Tim:
It has said you've done you three flights, but the hours havn't been put on. Normally (well for me), the hours are added instantly.

Manybe a bug or something...

EHM-1671 Ben:
Hi Miguel, if you use the Flight Logger you don't need to have the HUB manager check the PIREP. Just a little bit of advice :)

EHM-1343 Jonathan:
They will not have been checked, or Rejected, let me take a quick look for you...

EDIT : LSZH hub has lots of unchecked PIREPS so im assuming thats the case...please standy for a few hours and we will sort it out....

EHM-1703 Philip:
Miguel,

Please excuse our tardiness, Gergley is away at the moment with real life commitments and does not have internet access.

I have looked at the backend of the system and checked your PIREPS so your hours have now been added.

I would like to say, because of real life situations like this we can not guarantee when yours (or any bodies for that matter) manual PIREPS will be checked. Unfortunately when one of us has real life commitments to look after then the VA has to take a back seat I'm afraid. It is also the height of the summer holiday season and staff are stretched.

I would like to add that we now have an automatic PIREP system available called Flight Logger. Your hours added using this software will be inserted in to your records immediately. I suggest if you want your hours added quickly and easily this would be the way to go. You can find it in the Downloads section of the website and it comes complete with the operating manual.

Hope this helps,

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