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Archive => EuroHarmony VA => Old Forum => Ask EuroHarmony => Topic started by: EHM-1821 Javier on July 20, 2006, 12:28:51 pm

Title: How many days without flying to become inactive?
Post by: EHM-1821 Javier on July 20, 2006, 12:28:51 pm

Was just wondering that since ive got loads of work recently but i want to stay active:]

Title: How many days without flying to become inactive?
Post by: EHM-0948 Bruno on July 20, 2006, 12:58:25 pm

Hi Javier,

30 days to become Inactive, and other 30 to become removed.

The Removed status doesn't mean that you are actually physically deleted from the database, but is just a status to difer from the Inactive one.

Also, the system will send you a warning email for both situations, 3 days before that happens.

So, as a practical case, you stop flying on 1th January:

-> The system sends you an email at 28th warning you that you will become inactive if you don't fly.

-> On 1th February the system passes you to inactive state.

-> On 24th February the system sends you an email warning you that you will become removed if you don't fly.

-> On 1th March the system passes you to removed state.

And, 3 months after your removed state, the system also sends you a last email asking you "why did you leave our VA?" in order to improve our quality.

Wow ... How many VA's in the world have this kind of "customer relationship " quality ? :] ... (ok, i shut up).

Regards,

Title: How many days without flying to become inactive?
Post by: EHM-1883 Matt on July 20, 2006, 01:03:25 pm

I better start flying again. I've got to do loads of things to do with Music right now, so I better get up in the air. I've had no warnings yet though thank god.

If you get deleted, is that an IP ban, or can you re-join?

Title: How many days without flying to become inactive?
Post by: EHM-0361 Karsten on July 20, 2006, 01:07:39 pm

Okay, I'm going to ask, Bruno do you mean 30 day or 1 month? becasue in your example you use January has 31 days and Febuary has either 28 or 29 days. I'm just asking to clearify.

Title: How many days without flying to become inactive?
Post by: EHM-0654 Murray on July 20, 2006, 01:17:16 pm

Quote

Originally posted by EHM-1883
If you get deleted, is that an IP ban, or can you re-join?

Matt, you'd never get "deleted"... the backend script needs two statuses, and they just happen to be called "inactive" and "removed", but they could just as well be called "charlie" and "dave"... ;)

In neither case will your VA membership be removed.

Quote

Originally posted by MerlinOkay, I'm going to ask, Bruno do you mean 30 day or 1 month? becasue in your example you use January has 31 days and Febuary has either 28 or 29 days. I'm just asking to clearify.

Karsten, I believe that it's 30 days rather than calendar month (but I could oh so easily be wrong... cron makes monthly jobs as easy as daily or weekly jobs)

Title: How many days without flying to become inactive?
Post by: EHM-0005 Maarten on July 20, 2006, 01:32:30 pm

In the past, it was 30 days, but maybe this has changed ... I am sure Bruno can tell.

Title: How many days without flying to become inactive?
Post by: EHM-1821 Javier on July 20, 2006, 01:36:37 pm

Thanks for the fast reply!

Title: How many days without flying to become inactive?
Post by: EHM-0948 Bruno on July 20, 2006, 01:45:08 pm

Hi,

Maarten was the wise man on the past who developed this script :) .
It's is 30 days.

Regards,