Rich
I understand where you are coming from, trying to get online can be a nightmare, I tried the manuals and just eneded up pulling my hair out. This call for help I see so often and the stock reply is always 'Read the manual' or go to IVAO or vatsim site.
Whilst all these sites are helpful, they do not help much if (when) you start having problems or conflicts.
I first got online with help from 2 EHM members on IVAO, more recently I have been flying on Vatsim, but in both cases I have recieved help.
If you wish to fly on IVAO I cant help you much but if you want to try Vatsim, then visit
www.hawarden.org.ukGo to the hawarden airport link. There are some very helpful flash tutorials and if you have teamspeak, then Andy King has a teamspeak pilots helproom and will talk you through the process.
Good Luck
Roll on Squawkbox 3 when everything will hopefully be simpler.
Steve