Hi Javier,
30 days to become Inactive, and other 30 to become removed.
The Removed status doesn't mean that you are actually physically deleted from the database, but is just a status to difer from the Inactive one.
Also, the system will send you a warning email for both situations, 3 days before that happens.
So, as a practical case, you stop flying on 1th January:
-> The system sends you an email at 28th warning you that you will become inactive if you don't fly.
-> On 1th February the system passes you to inactive state.
-> On 24th February the system sends you an email warning you that you will become removed if you don't fly.
-> On 1th March the system passes you to removed state.
And, 3 months after your removed state, the system also sends you a last email asking you "why did you leave our VA?" in order to improve our quality.
Wow ... How many VA's in the world have this kind of "customer relationship " quality ? :] ... (ok, i shut up).
Regards,