Inactive Email Script

[EHM-0654 Murray]

Hi all,

We (the MT) have been told that the script that produces the "Subject: EuroHarmony : Your status is near to pass to INACTIVE." emails appears to have gone bonkers and is sending these warnings inside of a month.

Can you post a "me too" or similar if this has happened to you? I could do with also knowing when the email arrived, and when your last flight was *prior* to the email arriving (be as precise as you can please, it may be important)

(Oh, and I already know it's happened to Attila Gam - Dom forwarded the email on to me )

[EHM-1612 Paolo]

I received that email on 31st of May and my last flight logged for EHM was on 29th May. My status on my profile is active now.

[EHM-0502 Desmond]

I received a message about 1 week ago, about 10 days after my last flight.

[EHM-1442 Luis]

Received the message on 14 June, last flight 22 May.

[EHM-0654 Murray]

Oh, and just to put minds at ease, you are under no danger of having your account actually marked inactive as a result of these emails. If you've received one in error, "ignore" it and continue to fly as you otherwise would.

I'll be devoting this weekends development window to diagnosing (and hopefully correcting) this problem, so please continue to post your "me too"s until further notice.

[EHM-1953 Daniel]

i got it today (14th of june) and my last flight was 11th of june..

[EHM-1912 Jordi]

got it today (14 June), last flight 3rd June

[EHM-1883 Matt]

Yes, got it on 12th June

[EHM-1944 Jaap]

Got it today.Last flight two days ago(KFSM-KATL)
Cheers,
Jaap / EHM-1944

[EHM-0654 Murray]

Right...

THIS IS IMPORTANT!!!

Had the afternoon off work and made great progress with this issue. I've rewritten the status change email functionality and it shouldn't exhibit the same behavior as the old script - let me know straight away (by email) if it does.

As for why the old script was sending out emails "willy nilly", no idea! Can't see anything wrong with it at all...

[EHM-1821 Javier]

I got one too today, i did my last flight 4 days ago

[EHM-0654 Murray]

Jav, do me a wee favour and post the body of the email you got please.

[EHM-2101 Tarik]

Got this message today and my last flight was yesterday.

[EHM-1821 Javier]

Originally posted by EHM-0654 Murray
Jav, do me a wee favour and post the body of the email you got please.

here you go:

From :  <tim@fly-euroharmony.com>
Sent :  Saturday, June 16, 2007 6:00 PM
To :  moymoysauce@hotmail.com
Subject :  EuroHarmony : Your status is near to pass to INACTIVE.
 
 Inbox
 
 
Dear pilot Javier Goh,

We noticed that your account is going to pass to INACTIVE status in four days, if until then, you don't file a PIREP.
If there is any problem with your account or you have any doubts please send me an email to tim@fly-euroharmony.com.


Best Regards,
Tim Berry
EGLL Hub Captain

[EHM-1500 Jim]

I got one this morning.......same as Javier's.

Have flown in past week so must be a mistake....

Jim

[EHM-2029 Sotiris]

Happened to me too:

Received: 16 June
Last Flight 14 June

Full mail:
From dominic@fly-euroharmony.com Sat Jun 16 03:01:18 2007
Return-Path: <euroharm@box253.bluehost.com>
Authentication-Results: mta362.mail.re4.yahoo.com  from=fly-euroharmony.com; domainkeys=neutral (no sig)
Received: from 69.89.20.232  (HELO outbound-mail-17.bluehost.com) (69.89.20.232)
  by mta362.mail.re4.yahoo.com with SMTP; Sat, 16 Jun 2007 03:01:20 -0700
Received: (qmail 22025 invoked by uid 0); 16 Jun 2007 10:01:19 -0000
Received: from unknown (HELO box253.bluehost.com) (69.89.31.53)
  by mailproxy1.bluehost.com with SMTP; 16 Jun 2007 10:01:19 -0000
Received: from localhost ([127.0.0.1] helo=box253.bluehost.com)
   by box253.bluehost.com with esmtp (Exim 4.63)
   (envelope-from <euroharm@box253.bluehost.com>)
   id 1HzV5q-0000SF-D3
   for soulakiotis@yahoo.com; Sat, 16 Jun 2007 04:01:18 -0600
Date: Sat, 16 Jun 2007 04:01:18 -0600
To: soulakiotis@yahoo.com
Subject: EuroHarmony : Your status is near to pass to INACTIVE.
From: dominic@fly-euroharmony.com
MIME-Version: 1.0
Content-type: text/html; charset=iso-8859-1
Content-Length: 410

Dear pilot Sotiris Soulakiotis,

We noticed that your account is going to pass to INACTIVE status in four days, if until then, you don't file a PIREP.
If there is any problem with your account or you have any doubts please send me an email to dominic@fly-euroharmony.com.


Best Regards,
Dominic Mahon
LSZH Hub Captain

[EHM-1651 Christian]

Well Murray it seems we have the old server running alongside:s

[EHM-1412 Alex]

My last flight was 15 June but I got this mail today:


----- Original Message -----
From: philip@fly-euroharmony.com
To: alexcombee@wanadoo.nl
Sent: Saturday, June 16, 2007 12:00 PM
Subject: EuroHarmony : Your status is near to pass to INACTIVE.


Dear pilot Alex Combee,

We noticed that your account is going to pass to INACTIVE status in four days, if until then, you don't file a PIREP.
If there is any problem with your account or you have any doubts please send me an email to philip@fly-euroharmony.com.


Best Regards,
Philip Nutt
EHAM Hub Captain

[EHM-1009 Kevin]

my last flight was on te 15/6/07 but recieved same email from my hub captain today

Dear pilot Kevin Booth,

We noticed that your account is going to pass to INACTIVE status in four days, if until then, you don't file a PIREP.
If there is any problem with your account or you have any doubts please send me an email to tim@fly-euroharmony.com.


Best Regards,
Tim Berry
EGLL Hub Captain


will this be resolved??

[EHM-1703 Philip]

Gents,

Please let me assure you.... You will not lose any hours etc. Murray is investigating the possibility that our old server sending out these emails. I am sure he will report back soon.

Please, let me once again assure you, no one is going to lose any hours etc.

Thanks for your patience.

Phil

[EHM-0654 Murray]

Yup, it's definitely the old server sending out these emails (and as such, it's not a surprise that it thinks people aren't flying, as far as it's concerned you're not...

Thanks to Sotiris though, I now have a chance to get on to it and turn all the old scripts off. EDIT: There we go, all turned off (you'd have thought BlueHost would have done that for us when you closed the account... Nope, they just disabled access to the site, but left all the backend scripts running...) Once again, if it happens today/tonight, please post here.