World Tour award not showing!!

[EHM-1883 Matt]

I've landed at SAWH, and no award! I've done all the flights, but I did W021 twice because the first time I did it the flight did not show up on my records until 2 days later. By then I had redone the flight thinking it was not counted.

If that is the case, can someone delete one of the doubled flights, or find out if there's a technical issue because I certainly haven't missed one.

[EHM-0654 Murray]

As Andrei has discovered, it appears to take a little while for the award engine to correctly notice you should get an award Matt. Leave it for a few days (a week tops) and if it still isn't awarded, let me know. I don't really want to do any serious redevelopment of the award engine at this time, but will bump other work if I need to.

[EHM-1412 Alex]

4 weeks have past since landing at SAWH. I know that one flight  was submitted twice accidentally by me, one of the flights was removed after submitting a pirep mistake report. Is the removed flight the reason that the award has not been given yet?

[EHM-0948 Bruno]

Alex,

Please send me an email with this situation: bruno (at) fly-euroharmony.com

Thanks,

[EHM-2097 Andrei]

from my recent experience, I have strong reasons to believe the award is not given after landing at SAWH but after completing the next leg (57). I cannot be sure but this is exactly how it looked in my case.

Hope this helps

Andrei

[EHM-1412 Alex]

After finishing the current Peking - Paris event I will continue flying the world tour. Maybe the award will show up after leg W057.