"Dear Pilot,
We don't have enough information to consider your ProPilot flight a valid one.
It means that your Flight Logger didn't send us the minimum information between Engine startup to Engine Shutdown.
Normally this happens when you loose internet connection on your flight. Because we don't know if you made a penalty on that time, we cannot accept your flight.
If you think you didn't lost internet connection, that use this procedure to use the Flight Logger:
- Start Flight Simulator.
- Choose Airplane and shutdown the engines and battery.
- Place the airplane on the gates, on the respective airport.
- Start Flight Logger, choose ProPilot Flight.
- Fly.
- After landing and taxiing, shutdown your engines, turn the battery off, and go to the Flight Logger to submit your PIREP.
If you still think that you that none of this happened, please contact your Hub Captain as soon as possible.
Regards, and sorry for the inconvenience."
I did not loose the Internet connection. Everything went perfect. Please review the ACARS. I don't understand this.
What could have happen?